1. General obligations and responsibilities of the user
VIEIRA E FILHOS, LDA reserves the right to change these Terms of Use at any time, limited to place the online changes on the Site is the sole responsibility of the User verification and compliance with them during each use. The use of the Site after the posting of changes constitutes acceptance of drafting updated Terms of Use. If you do not agree with the changes or, in general, to the Terms of Use, should leave immediately, using the Site and the Services.
By accessing, using and discharging materials on the Site, you agree, on your behalf and / or on behalf of the entity on whose behalf you are acting, comply promptly with the provisions of these Terms of Use, ensuring be empowered to act on behalf the third is that, if that is the case.
It is expressly prohibited access to the Services by any means other than through the interface provided by VIEIRA E FILHOS, LDA, as well as access (or attempt to access) the Site and / or Services through any automated means (including use of scripts or web crawlers).
The use of the Site for purposes other than those for which the Website is intended, including illegal purposes or any others that might be considered prejudicial to the image of VIEIRA E FILHOS, LDA on the market is prohibited. The theft, forgery, use of counterfeit or usurped content, illegitimate identification and unfair competition are criminally punishable.
It is also forbidden to the User to create or enter this Site any viruses or programs that may damage or contaminate or advise others to do so.
2. Rights and obligations of VIEIRA E FILHOS, LDA
VIEIRA E FILHOS, LDA reserves the right to (I) modify, add or remove portions of these Terms of Use at any time; (II) modify or terminate the Services for any reason without notice at any time; (III) remove user accounts whose content is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates intellectual property rights of third parties or the Terms of Use; (IV) modify, replace, refuse access to the Site and the Services, suspend or discontinue them, partially or totally. These changes shall take effect from its placement on the Site or the date of shipment of any communications.
3. Limitation of liability
TO THE EXTENT PERMITTED BY APPLICABLE LAW, VIEIRA E FILHOS, LDA ASSUMES NO LIABILITY TO THE USER FOR: (I) ANY DAMAGES RESULTING FROM: (A) ANY JUDGMENT BY THE USER REGARDING THE INTEGRITY, ACCURACY, OR EXISTENCE OF ANY ADVERTISEMENT OR ANY RELATIONSHIP OR TRANSACTION ENTERED INTO WITH ANY ADVERTISER, WHOSE ADVERTISEMENT IS PRESENTED IN THE SERVICES OR IN THE NEWSLETTER OF VIEIRA E FILHOS, LDA; (B) ANY CHANGES THAT VIEIRA E FILHOS, LDA MAY MAKE TO THE SERVICES OR ANY PERMANENT OR TEMPORARY CESSATION OF THE PROVISION OF THE SERVICES (OR ANY FEATURES OF THE SERVICES); (C) THE DELETION, CORRUPTION, OR ERROR IN STORAGE OF ANY CONTENT OR OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH THE USE OF THE SERVICES; (D) DIRECT OR INDIRECT VIOLATION OF THE TERMS OF USE; (E) FAILURE TO MAINTAIN THE SECURITY AND CONFIDENTIALITY OF THE PASSWORD OR USER ACCOUNT DETAILS.
THE LIABILITY OF VIEIRA E FILHOS, LDA FOR COMPENSATION FOR ANY DIRECT DAMAGES AND LOST PROFITS RELATED TO THE WEBSITE AND SERVICES, CAUSED BY VIEIRA E FILHOS, LDA, ITS REPRESENTATIVES OR AIDES IS LIMITED TO CASES WHERE IT ACTS WITH FRAUD OR GROSS NEGLIGENCE. IF YOU DISAGREE, PARTIALLY OR TOTALLY, WITH THE WEBSITE OR THE SERVICES, OR EVEN WITH THE TERMS OF USE, YOU ONLY HAVE THE OPTION OF STOPPING USING THE WEBSITE OR THE SERVICES, AS APPLICABLE, AND REQUESTING THE CANCELLATION OF YOUR USER ACCOUNT.
4. Notices / Communications / Complaints
Any notifications and communications of VIEIRA E FILHOS, LDA to You under the Terms of Use should preferably be made to the email address or to the address provided by the user in your User Account, to the detriment of VIEIRA AND FILHOS, LDA to be able to resort to other elements and forms of contact.
Any notices, communications and User’s claims must be made, preferably, to the email info@hotellusobrasileiro.pt
5. Accommodation
5.1. Features of the Hotel and Accommodation are those in the reserve. However, since Hotel photos were not taken on the day of booking by the customer, there may be non-substantial differences between the photo and the reality at the time of enjoyment of the services contracted by the Customer, which do not grant you the right to any modification of the Agreement.
5.2. The prices shown are per room, but may be shown per person or according to other characteristics, which in any case will be duly indicated on the Website when making a reservation. If it is possible to make a reservation for a number of people exceeding the normal capacity of the Accommodation, an extra bed may have to be added, which may not have the same comfort and quality as the other beds in the Accommodation, reducing its usable area. The same applies to children's beds.
5.3. Meal plan and and their specificities are communicated to the Customer via the Website when making a reservation.
5.4. If nothing is mentioned in the booking, the meal plan does not include any meal.
5.5. the group, category, and name of the Hotel where the Accommodation is located are determined by the applicable legislation of the host country.
5.6. If there is an overbooking situation (i.e., more reservations than available Accommodations) at the Hotel where the Accommodation reserved by the Customer is located, the Customer expressly acknowledges and accepts that VIEIRA E FILHOS, LDA may place them in another Accommodation in the same Hotel or in another Hotel of the same category (in any case, ensuring that the quality of the Accommodation provided is not inferior to that of the Accommodation booked by the Customer), at no additional cost to the Customer, and without the Customer being entitled to any compensation or termination of the Contract for this reason.
5.7. As a rule, the Accommodation can be used from 2:00 p.m. on the day of arrival and must be vacated by 12:00 p.m. on the day of departure (in both cases, local time at the respective Hotel). Staying in the Accommodation beyond the check-out time may result in additional charges, which are the sole responsibility of the Customer.
5.8. If the Customer does not arrive at the Hotel by 11:59 p.m. on the check-in date indicated on the booking confirmation, the Hotel may disregard the booking and sell the Accommodation to third parties, for which VIEIRA E FILHOS, LDA cannot be held liable
5.9. The Customer must comply with the Hotel's internal rules of use, if any, and VIEIRA E FILHOS, LDA cannot be held liable for any losses suffered by the Customer as a result of violating these rules.
5.10. NATIONAL TOURISM RREGISTRY (RNET): RNET nº 705 – Hotel Luso Brasileiro
6. Payment
6.1. The Customer must pay the amount indicated on the reservation form as a prerequisite for being able to enjoy the contracted reservation.
6.2. Payment for the reservation can be made by the Customer (I) on the Website, on the date the reservation is made, or (II) at the Hotel, on the date of arrival at the Accommodation (if this option is available for the type of reservation made by the Customer).
6.3. The indicated amount will be charged by VIEIRA E FILHOS, LDA
7. Cancellation
Cancellation of reservations made through the Website may result in the loss of part or all of the reservation amount in favor of the respective Hotel, in accordance with the reservation policy for the selected rate.
8. Taxation
All prices are shown inclusive of VAT/sales tax and any other taxes (subject to change) and fees unless otherwise stated on our Website or in the confirmation email/document.
9. Law and jurisdiction
The contract is governed by the laws of the Republic of Portugal.
The District Court of Póvoa de Varzim shall have exclusive jurisdiction to settle any disputes arising from the validity, conclusion, performance, breach, termination, or interpretation of the Agreement, without prejudice to the applicable mandatory legal provisions.
